COOKIE POLICY
Effective Date: Mar. 3rd, 2025
Last Updated: Mar. 3rd, 2025
Welcome to KnowWell ("we," "our," or "us"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website know-well.org ("Website"). By using our Website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help the website recognize your device, remember your preferences, and improve your browsing experience. Cookies may be first-party cookies (set by KnowWell) or third-party cookies (set by other companies providing services for our Website, such as analytics and advertising).
2. Why Do We Use Cookies?
We use cookies for several purposes, including:
(1) Essential Cookies (Strictly Necessary)
Enable basic website functions such as page navigation, security, and access to restricted content.
Without these cookies, the Website may not function properly.
(2) Performance & Analytics Cookies
Help us understand how users interact with the Website (e.g., page visits, time spent, navigation paths).
Allow us to improve the Website's performance and user experience.
Example: Google Analytics cookies.
(3) Functional Cookies
>Store your preferences (e.g., language settings, region) to personalize your experience.
Enable certain optional features, such as remembering login credentials.
(4) Advertising & Marketing Cookies
Deliver personalized advertisements based on your browsing activity and interests.
Track ad performance and limit how often you see the same advertisement.
Example: Google Ads, Facebook Pixel.
(5) Social Media Cookies
Allow you to share content via social media platforms (e.g., Facebook, Twitter, LinkedIn).
May be used by social media companies for targeted advertising.
3. Third-Party Cookies
We may use third-party service providers for analytics, advertising, and social media integration. These providers may place cookies on your device to collect data about your online activity. Examples include:
Google Analytics: Tracks user interactions and helps improve our Website. Learn More
Facebook Pixel: Measures ad effectiveness and enables retargeting. Learn More
LinkedIn Insight Tag: Tracks visitor activity and optimizes advertising campaigns. Learn More
These third-party cookies are subject to the privacy policies of the respective providers.
You have the right to control and manage your cookie preferences.
(1) Adjust Your Browser Settings
Most browsers allow you to:
Block all cookies
Delete cookies already stored on your device
Set preferences for specific websites
You can manage cookies in your browser settings:
Chrome: Manage Cookies
Firefox: Manage Cookies
Safari: Manage Cookies
Edge: Manage Cookies
(2) Use Our Cookie Consent Tool
When visiting our Website for the first time, you will see a cookie consent banner. You can accept, reject, or customize your cookie preferences.
(3) Opt-Out of Targeted Advertising
You can opt-out of personalized ads from major advertising networks:
Google Ads Preferences: Google Ad Settings
Facebook Ad Preferences: Facebook Ad Settings
Network Advertising Initiative (NAI) Opt-Out: NAI Opt-Out
Please note that disabling certain cookies may affect the functionality of our Website.
4. Legal Basis for Using Cookies
We process cookies in compliance with global privacy laws, including:
General Data Protection Regulation (GDPR - EU & UK)
Users in the European Union (EU) and the United Kingdom (UK) must provide consent before non-essential cookies are used.
California Consumer Privacy Act (CCPA - US)
California residents have the right to opt out of the sale of personal data collected via cookies.
Personal Data Protection Act (PDPA - Singapore)
We comply with Singapore's data privacy laws regarding cookie usage and tracking technologies.
By using our Website, you consent to the use of cookies as described in this policy, unless you have opted out.
5. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our cookie practices or legal requirements. We encourage you to review this page regularly to stay informed about how we use cookies. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
6. Contact Us
If you have any questions about this Cookie Policy or how we handle cookies, please contact us:
Email: jiangmeiling@know-well.org
Thank you for using KnowWell! Your privacy and security are important to us.
If you would like to contact us regarding our privacy practices, please email us at support@know-well.org.
